You can delete your FindTagOwner account at any time, from the app or from this page. Here is how, and what happens when you do.
Delete from the app
- Open the app and sign in.
- Go to Profile, then Delete account.
- Read what happens, then tap Delete my account and confirm.
Delete on the website
- Open findtagowner.com/delete-account.
- Sign in with your mobile number and the one-time code we send you.
- Type DELETE to confirm, then tap Delete my account.
Before you delete
Deactivate any active tags first, from My Tags. We do not delete an account while its tags are live, because people scanning them would reach nobody.
If you want your uploaded documents removed, delete them from My Documents first.
What happens when you delete
- Your account is closed straight away, and you are signed out of every device.
- Nobody can sign in to the closed account again.
- Your mobile number is released. You can sign up again with the same number, but as a new account: the old tags, orders and coins do not carry over.
- You stop receiving alerts and messages from us.
- This cannot be undone.
What we keep, and why
We keep the closed account's records on file: its orders, invoices and payments, tags, and the details and documents on them. Tax and accounting law requires us to keep order records, and we also need them to answer disputes, refunds and warranty claims, and to prevent fraud. These records are seen only by our staff and are never used for marketing.
Need help?
If you cannot sign in or have a question about deleting your account, write to info@priyasoftwaresolution.com or call 9828117280.